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SUGGESTED ONLINE COURSES

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Each person should have an online personal development plan to enhance their skills in both technical and behavioral areas. The changing demands of the marketplace means it is no longer acceptable to continue to do what you did in the past and hope to succeed in the future. Every job is a combination of the technical tasks (what you do) and the behaviors (how you do it). Accomplishing the job means you need to know the technical aspects of that job AND are proficient in the behavioral traits and characteristics for that job.

What is suggested here is a step-by-step online education program based on the levels of the management functions. Each step is grouped in bundles of 5 online employee training courses. As the individual completes the bundle of 5 courses they should plan on taking the next series or bundles of courses. There is a significant price break for a bundle of 5 courses purchased at the same time versus the purchase of a single course.

There are over 2,300 courses available to you on Your Company University. These suggested online management courses will help you get started. You may also search the online training course library by clicking on the “title of the book” and exploring the full range of courses that are available to meet the needs of that individual.

A course title is listed next to the identified task. The course number is also listed. To get a full description of the course, their purposes, and its objectives, click on the hyperlink under course number. You may also go to www.yourcompanyuniversity.com where the Key Word Search will aid you. When you plug in the course number, hit search, it will bring up the online business course you requested.

Please register and create your own private username and password. If you have been given an affiliation code by your organization, this will help you through the process and my result in a reduced price. You may always call Your Company University at 973-378-8456 for direct assistance in selecting an appropriate course for you.

Thank You       You may also want to look at the Competency page

Linking Tasks to Knowledge

Job Title
Course title Course number

1. Assistant Manager

Level 1

** Basics of Management
 

· Fundamentals of Exceptional Customer Service

· CUST0102

· Developing Good Time Management Habits

· PD0153

· Handling Conflict with Others

· COMM0342

· Delegation Basics

· MGMT0261

· Communicating as a Leader     

· LEAD0145

2. Assistant Manager

Level 2   

** Moving up in the Organization

· A New Manager's Responsibilities and Fears               

· MGMT0002

· The Mark of a Leader   

· LEAD0141  

· Professional Assertiveness  

· COMM0171  

· Difficult People in the Workplace

· COMM0161

· A Manager's Primer for Ensuring Accountability

· MGMT0115

3.  Manager

Level 1

** Growing yourorganization

· Energizing and Empowering Employees

· LEAD0123

· Communication Skills for Leadership

· COMM0005

· Coaching for Performance          

· LEAD0146

· Building Relationships to Get Results                        

· COMM0511

· Growing from a Manager to a Leader (Simulation)

· LEAD014S

4. Manager

Level 2

** Building your team

· Effective Team-building Strategies

· TEAM0171

· The Basics to Effective Listening

· COMM0151

· Reviewing Performance

· MGMT0342

· Effective Hiring and Interviewing Skills

· BLTHR023

· Leading Effective Business Meetings

· COMM0332

5. Manager

Level 3

**  Refining your skills and knowledge

· Managing Conflict in the Workplace (Simulation)

· COMM034S

· Rational Problem Solving and Decision-making (Simulation)

· PD023S

· Going from Management to Leadership (Simulation)

· LEAD0140

· Creative Problem Solving and Effective Thinking (Simulation)

· PD0230

· Essential Skills For Tomorrow's Managers

· BLTMG011

6. Goal Setting

· Goals and Goal Setting. This is a free course through the “Free Course” TAB on the home page of  www.yourcompanyuniversity.com · PD0263
 
       
   
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